Terms of Use

General provisions

Welcome to the Aqua Pro website. By accessing and using this website, you agree to these Terms of Use. If you do not agree with any part of these terms, please do not use this website.

Purpose of the website

This website is intended to present Aqua Pro plumbing services, emergency interventions, repairs, installations, equipment replacements, references, and other information related to our work.

The information published on this website is provided for informational purposes and does not constitute a binding offer, final price, or assessment of work unless explicitly stated otherwise.

Service information

Service descriptions, photographs, examples of completed work, and other information published on the website are intended as illustrative and informational representations of the types of plumbing services provided by Aqua Pro.

The final scope of work, price, required materials, method of execution, and completion time are determined based on the specific problem, the condition of the plumbing system, and the agreement with the client.

For more precise information regarding a specific intervention, you can contact us or schedule a service appointment.

Work estimates and pricing

Any prices displayed or mentioned on the website, where applicable, may represent estimated amounts and may differ from the final price of a specific intervention.

The final price may depend on the type of fault, accessibility of the affected area, condition of the plumbing system, required materials, duration of the work, urgency of the intervention, and other circumstances that cannot be determined in advance through the website.

Before carrying out additional or unforeseen work, we aim to inform the client about the required work and any potential additional costs.

Emergency interventions

Information regarding emergency interventions on the website does not constitute a guarantee of a specific arrival time. Arrival times may depend on location, team availability, traffic conditions, the current number of interventions, and other circumstances.

In the event of a serious water leak, burst pipe, or another situation that may cause significant property damage, we recommend shutting off the main water valve, where it is safe to do so, until a plumber arrives.

Use of content

All content published on this website, including text, photographs, graphics, logos, design, examples of completed work, and other materials, is protected by applicable copyright and other intellectual property laws.

• view the content for personal and non-commercial purposes
• share links to published content
• print individual pages for personal use

Without prior written permission, copying, reproducing, modifying, distributing, or publicly publishing website content for commercial purposes is not permitted.

Accuracy of information

We aim to ensure that the information on this website is accurate, clear, and up to date, but we do not guarantee that all information will be complete or free from errors at all times.

Aqua Pro reserves the right to modify service descriptions, service procedures, availability, photographs, pricing information, or other website content without prior notice.

Photographs and examples of work

Photographs of plumbing systems, interventions, tools, equipment, and completed work are provided for illustrative purposes and may depict situations that differ from a user's specific plumbing problem.

The appropriate repair method and required materials are determined according to the actual condition of the plumbing system and the technical circumstances at the location where the work is performed.

Scheduling and service delivery

Information provided through the contact form, by phone, or through a service request is used so that we can respond to your inquiry, assess the nature of the problem, and arrange the next steps.

A scheduled appointment may be changed due to unforeseen circumstances, an earlier intervention taking longer than expected, an emergency case, or other circumstances affecting team availability.

Responsibility for existing plumbing systems

During an intervention, additional faults, worn components, corrosion, improperly installed plumbing, or other problems that were not visible before work began may be discovered.

Aqua Pro cannot be held responsible for damage or faults resulting from previously defective, worn, improperly installed, or inadequately maintained plumbing systems, except for the part directly covered by the work performed by Aqua Pro.

Limitation of liability

Aqua Pro shall not be liable for direct or indirect damage resulting from the use or inability to use this website, nor for reliance on information published on the website without a prior assessment of the specific problem and confirmation of the conditions of the intervention.

Links to third-party websites

This website may contain links to third-party websites or services for the purpose of providing additional information or functionality. We are not responsible for the content, availability, security, or privacy policies of third-party websites.

Acceptable use

Users agree not to use this website in any way that violates applicable laws or could compromise its operation, security, or the rights of other users and third parties.

• introducing malicious software or code
• unauthorized attempts to access systems
• interfering with the operation of the website
• unauthorized collection or use of website content
• using content in a manner that infringes the rights of third parties

Privacy

The processing of personal data is carried out in accordance with our Privacy Policy, which forms an integral part of the terms governing the use of this website.

Changes to the Terms of Use

We reserve the right to amend or supplement these Terms of Use at any time in order to comply with applicable regulations, changes in our business, or changes to the functionality of the website. Updated terms become effective when they are published on the website.

Contact

If you have any questions regarding these Terms of Use, our services, or scheduling an intervention, you can contact us.